Sometimes, it is essential to end a business relationship. It’s not necessarily a sign that there’s something wrong with the individual as a person; however, it could mean that you’ve outgrown each other.
Reasons to End a Client Relationship
1. They Make Unreasonable Demands
Be aware that what’s unreasonable to you may be acceptable to them. Therefore it’s best to not confront them for their actions; instead, try setting the boundaries. If you attempt to set boundaries and they refuse to let you set them, it could be time to terminate the relationship since you’re unsuitable.
2. They Keep Trying to Make You Reduce Your Rates
Anyone who is able to agree on an amount and then continues to try to negotiate with you and doesn’t value your business. They might even view themselves as an employee or burden instead of an employee in their company. If the subject of pay is frequently brought up in the workplace, it might be wise to leave.
3. They Are Slow Payers
If a client doesn’t pay on time and on an ongoing basis can be a risk for your business and cash flow. If you’ve signed an agreement to be paid according to a particular method and you are required to pay. Send to your customer a warning, and make a three-strike, and you’re out.
4. They Don’t Listen
If a customer hires them as an expert in your field, but they refuse to take what you have to say, and yet they want you to take responsibility for their ROI, you’ve got an issue that needs to be resolved. If you can’t solve the issue, remove them.
5. They Are Unresponsive
If you inquire for details and they don’t give it to you, or are frequently delayed with their responses, and that affects the way you carry out your job, It may be better to let them go. The lack of responsiveness could sabotage your schedule and negatively impact not just the work you provide to them but your work to help others.
6. They Are Disrespectful
If you feel that you’re being disrespected, If you feel that someone is disrespecting you, ask whether they’re actually speaking what you think they’re saying to clarify. If they’re being rude, it’s time to break the ice.
The Best Ways to End the Client Relationship
1. Look at Your Contract
Examine the contract to find out the guidelines and ways for ending the relationship and adhere to it.
2. Keep It Business Related
Although sometimes ending a client relationship can feel personal, it’s better if you don’t make it personal; however, keep it strictly business.
3. Give Notice
In the majority of cases, it’s ideal for providing notice in accordance with the terms of the contract. Most often, this is one month’s notice. However, if your relationship is not a good one, you might want to end the relationship sooner.
4. Refund Money
If you’re on a retainer basis, make sure to reimburse any portion of the money you haven’t yet received. Even if the contract states you don’t offer any refunds. It’s best to take this action since you’ll be leaving with a high note.